WELCOME BACK!
PLEASE OBSERVE OUR COVID REGULATIONS DURING YOUR VISIT
The regulations of the state of North Rhine-Westphalia governing COVID-19 protective measures apply for any visit to the Historische Stadthalle. You no longer need to provide proof of vaccination or a negative test result. However, the wearing of a face mask is still recommended. We look forward to welcoming you once more!
FAQ FOR VISITORS
Which events will resume?
- You can find information on the current regulations governing visits to the venue in our requirements above.
- Details on the types of events that may be held can be found in the FAQs for event organisers.
How do I get to the Historische Stadthalle?
- You can get to the foyer via the main entrance or the Südstraße multi-storey car park.
- Hand sanitiser is available for use at the entrances and exits.
- Signage serves to remind visitors to adhere to the hygiene rules.
- Please follow the instructions of the service team. They will be delighted to help you if you should have any questions.
- There will be no taxi-sharing service available.
Is barrier-free access still available?
Yes. All the lifts are operational. You can get to the foyer from the Südstraße multi-storey car park in the usual way.
Is mouth and nose protection obligatory?
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The wearing of an FFP2 mask or a medical mouth and nose protector is recommended.
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We recommend using an FFP2 mask.
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Please also observe the established etiquette for coughs and sneezes.
Will there be a cloakroom service?
Yes. Please hand in jackets, bags that are larger than A4 in size, rucksacks, umbrellas, etc. at the cloakroom in the Wandelhalle. Cloakroom deposits cost € 1.50, bags/umbrellas, etc. an additional € 0.50. For safety reasons, coats and jackets as well as rucksacks and bags that are larger than A4 in size, may not be taken into the venue. Jackets or bags hung over the backs of chairs or left on the floor can cause obstructions on emergency escape routes.
are programmes and merchandise available to purchase?
Yes, we will be selling programmes and merchandise during our events.
Will there be intermissions?
Yes.
Will toilets be available as usual?
Yes.
Are there events that include food?
Our catering services are once again operating as normal.
Can I buy tickets at the box office/on the night or at the advance ticket sales point “Das Kartenhaus” in the Historische Stadthalle?
Yes, our daytime and evening box offices are open. “Das Kartenhaus” at the Historische Stadthalle will remain closed until further notice.
Should you have any further questions, please email or call us /on:
+49 202 245890
info(at)stadthalle.de
We look forward to you!
FAQ FOR EVENT ORGANISERS
What event formats are possible?
We are a venue for all event formats; detailed planning adheres to the official applicable regulations. We tailor our services to your specific requirements.
We are also an experienced partner for hybrid events. The pandemic has confronted us all with new challenges and given rise to innovative communication formats. We will support you in planning and implementing your digital live event. We will ensure perfect presentation, broadcasting technology and direction, no matter whether you are presenting content (PPT, films, etc.), live-streaming an event or hosting a virtual conference.
As ever, we are always at your disposal for any technical or organisational questions.
Just send us your enquiry or call us on:
+ 49 202 245890
Is barrier free access still available?
We continue to provide barrier-free access to all rooms. The lifts are in operation. You can access the Wandelhalle from Parkhaus Südstraße as usual.
Are mouth-nose protection and social distancing obligatory?
- The wearing of an FFP2 mask or a medical mouth and nose protector is recommended.
- Our staff will continue to wear medical-grade face coverings during all events.
- Regular disinfecting of hands is of equal importance, to which we pay particular attention. Hand sanitisers are available for use throughout the Historische Stadthalle.
- Signage serves to remind visitors to adhere to the hygiene rules.
- Social distancing rules (1.5 m) between people must be adhered to.
Will there be a cloakroom service?
Yes. Please hand in jackets, bags that are larger than A4 in size, rucksacks, umbrellas, etc. at the cloakroom in the Wandelhalle. Cloakroom deposits cost € 1.50, bags/umbrellas, etc. an additional € 0.50. For safety reasons, coats and jackets as well as rucksacks and bags that are larger than A4 in size, may not be taken into the venue. Jackets or bags hung over the backs of chairs or left on the floor can cause obstructions on emergency escape routes.
What are the arrangements for access to toilets?
The toilets are freely accessible.
What cleaning process is used in the Historische Stadthalle?
Our cleaning staff are working to an increased cleaning timetable – not only in the toilet area, but also on disinfecting other surfaces (banisters, handrails, door handles) and in the catering area. Disinfectant dispensers are available throughout the building.
Instead of cleaning with traditional cleaning products, we use a chemical-free ozone cleaning device by Tersano. This appliance infuses tap water with atmospheric oxygen to create active oxygen. The resulting acqueous ozone cleans 99.9% of dirt, germs and viruses from surfaces.
How does the air conditioning in the Großer Saal work?
The ventilation system is operated solely with fresh air and has an output capacity of 40,000 m3/h. To ventilate the room, fresh air is sucked in from the park behind the Stadthalle, cleaned using three filters and then heated, cooled, humidified or de-humidified depending on requirements. The thus prepared air is then once again filtered by outlets concealed in the wooden panelling of the room and delivered into the room with little pressure along almost the entire length of the walls. As this inlet air is generally cooler than the air warmed in the room, this creates an upward air flow in the room which carries potentially contaminated aerosoles up towards the ceiling. The ceiling contains air outlets, concealed in the gilded stucco work. An air intake and exhaust unit sucks the air in through these openings and transports it outside.
Is it possible to hold events that include food?
Working together with Culinaria Wuppertal, we offer bespoke catering services tailored to your specific event format and in line with the official infection control regulations.
May I sell tickets through the box office/on the night at the Historische Stadthalle?
Yes, our daytime and evening box offices are open
Should you have any further questions, please email or call us on:
+49 202 245890
info(at)stadthalle.de
We are here for you and look forward to you.
